CUSTOMER SUPPORT

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Installation, activation and practical guidance for your YOEAI™ companion.

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YOEAI™ Support AssistantAutomated · Verified documentation mode
YOEAI™ Support Assistant

Welcome! I’m YOEAI™ Support Assistant, an automated assistant, not a human. I can provide verified documentation guidance and help you contact human support. I cannot access or change your license or payments.

General guidance only. No access to private AI chats or payment tools. No human agent is currently advertised as online.

Installation & Activation Assistance

Verified YOEAI™ documentation · reviewed 15 October 2026

Buying YOEAI

YOEAI uses one-time PayPal checkout on Bahraini.online. Launch pricing is $4.99 for the first 500 eligible verified purchases, then $9.99 lifetime. There is no subscription or free trial. Live checkout is not open until payment and release checks are approved.

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Download your installer

Sign in to the Bahraini.online account used for purchase, then open My license & download. The installer becomes available only after verified payment and an approved release. If the button is unavailable, do not download unofficial copies; contact support.

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Windows installation

This YOEAI edition requires Windows 11 64-bit, a compatible NVIDIA GPU with 16 GB VRAM, at least 16 GB system RAM (32 GB recommended), and 25 GB free SSD storage. Internet is needed for downloading and first activation. Use the supplied installer and compatible NVIDIA driver. Do not disable Windows security to run an unknown file.

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Activate your lifetime license

Sign in to your purchasing account and open My license & download. Generate a fresh activation code and enter it in YOEAI while online. Codes are single-use and short-lived. The signed desktop activation supports unlimited offline use. Support cannot activate a device through this chat.

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License recovery

Use your original Bahraini.online purchasing account to recover access from My license & download. If you cannot access that account, create a license-recovery ticket. A human must verify the purchase before making changes. Never send your password, activation code, full card number, or private API key.

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Move to a new computer

One license permits one active computer. Deactivate the old device through your account, remove the old installation, and generate a fresh activation code for the new PC. Unlimited offline access means an old offline device cannot receive immediate revocation. The assistant cannot transfer or revoke licenses.

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Supported models and vision

The documented edition uses the bundled community Qwen3.5 9B-based GGUF and its compatible vision projector through llama.cpp CUDA. Keep the matching projector and model together. Arbitrary replacement models are not verified for this edition; ask technical support before changing the working configuration. YOEAI is not an official DeepSeek product.

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Common startup errors

If startup fails, record the exact error, Windows version, GPU model, free storage, and whether the model and matching projector exist. For GPU memory errors, close GPU-heavy apps and return to the last working context length; do not increase context further. A screenshot with personal details removed can help. Do not delete or reinstall working models without diagnosis. A human ticket is recommended for persistent errors.

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Features and privacy

YOEAI supports local text chat and image understanding, Arabic and English conversations, formatted replies, and GPU, temperature, speed and token displays. This edition has no microphone or speech features and does not generate images. Desktop inference stays local after setup; this website support conversation is separate and is stored online only with your consent.

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Refund requests

Create a billing/refund ticket while signed in to the purchasing account. A human will review the verified purchase and applicable terms. No refund deadline or automatic eligibility policy has been approved here. The assistant cannot promise, issue or confirm a refund.

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Contact human support

Use Contact Human Support to create a ticket. No live human availability or telephone hotline is configured. Staff reply in the support center; email notifications depend on the connected email service. Save your ticket reference and private tracking link. Do not share that link publicly.

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Contact Human Support

No live agent or telephone hotline is configured. Create a request and track staff replies here.

Sign in for license recovery, activation or billing. Email alone does not verify purchase ownership.

Track your request

Paste a reference and private key from your tracking link, or sign in for your account tickets.

Contact email: hello@bahraini.online. Never send passwords, full payment card numbers or private API keys. Support records are restricted to authorized support staff. Email delivery is not guaranteed until configured.